Refund policy

StylePlus Luxe Oils Return & Refund Policy

Return & Refund Policy

At StylePlus Luxe Oils, we take pride in providing high-quality luxury perfume oils. Your satisfaction is important to us, and we strive to ensure every order arrives in excellent condition.

Returns

Due to the personal nature of our products and for hygiene and safety reasons, we do not accept returns or exchanges on opened or used perfume oils.

If your item is unopened and in its original condition, please contact us within 7 days of delivery to discuss your return eligibility. Return requests must be approved before any item is sent back.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Please include:

Your order number
A description of the issue
Clear photos of the item and its packaging

Once reviewed, we will gladly send a replacement or issue a refund if the claim is approved.

Refunds

Approved refunds will be issued to your original payment method. Depending on your financial institution, it may take 5–10 business days for the refund to appear in your account.

Original shipping charges are non-refundable, unless the error was caused by StylePlus Luxe Oils.

Cancellations

Orders may be canceled only if they have not yet been processed or shipped. Once an order has entered processing, it cannot be canceled.

Allergies & Fragrance Preferences

Our perfume oils are carefully crafted, but fragrance is a personal experience. We cannot offer refunds or exchanges based on personal scent preference or allergic reactions. We recommend reviewing product descriptions carefully before placing your order and performing a patch test before regular use.

If you have any questions about your order or this policy, please contact us through our Contact Us page or email us. We are committed to providing excellent customer service and will do our best to resolve any concerns promptly.